This is a 8 page workbook that introduces the topic of the Johari Window. This is a widely used model for understanding and training in a variety of self-awareness dependent activities such as: personal development, communications, interpersonal relationships, group dynamics, team development and inter-group relationships. I use this as a team building exercise, particularly when teams need to build trust so that they can move to a high performing phase. It is also beneficial to find out more about yourself and how others see you generally. A worksheet is included for participants to gain insights into the different quadrants and where they fit within these. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

These forms cover Microsoft Word, Excel, Powerpoint, and Outlook as well as a basic users form. When planning computer training it is essential to have an idea of the skill level of participants. You can hand out or email these forms to learners before or during a session. They simply fill them out and return them. You can then use the information to split up groups into appropriate skill levels or just for general content planning for the session. I have also included a Feedback form that can be used to hand out after the session. They are in Word format so that you can easily remove or add any of the skills. I have used these for corporate groups and community groups successfully.

This resource contains a lesson plan and all materials necessary to conduct the training session. Just print out what you need and go! It is supplied in word and pdf format so that you can edit it if necessary for your audience. It has a warm up that gets learners thinking about job interview skills with a series of questions that they discuss in pairs. There is a handout for them to record their answers. The lesson runs them through two role plays for conducting interviews. Job descriptions and roles are provided. The first is done in pairs and the second is done in groups for a panel interview. Interviews are carried out and the best fit candidate is selected by learners. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources https://www.tes.com/teaching-resources/shop/Resource_Creator

This resource contains a pack of 16 cards that bring up issues that can be faced while delivering a presentation. It also covers best practice skills. It is advisable to prepare well before delivering a presentation and know how to address these issues. It also contains a Trainers Answer Sheet. The card deck can be used in the following ways: • Warm up activities • Part of a lesson on presentation skills. • End of lesson activity • Discussions • Games Instructions: 1. Use the Word document to make any changes to the scenarios. Go straight to 2 if no changes are required. 2. Print out the cards sheet that you want to use. 3. Cut out with scissors or guillotine 4. Shuffle the deck and let learners choose a card. Learners express their opinion and then the group add any other ideas. You have a trainer’s answer sheet available. 5. Optionally, have the group make up their own presentation issues using the black sheet and try them out with each other in groups. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

An elevator speech can be used to introduce yourself, talk about your company, network or pitch an idea. Everyone should have an elevator speech for different situations. It allows you to clearly and concisely get your message across so that others understand you and your intentions. This presentation focuses on using an Elevator Speech in a workplace environment. By the end of the presentation learners will have created and practiced their own elevator speech. Learning Objectives: - Understand what an elevator speech is. - Understand why you need to have an elevator speech. - Learn how to prepare an elevator speech. - Learn how to deliver an elevator speech.

Your students will love these task cards on conflict management that engage their problem solving and critical thinking skills. All essential life and workplace skills. Teachers note that there is also a pdf supplied that provides responses to the Task Cards, ensuring that key points are touched on within the discussions. Conflict Management is an important life-skill for business education, the workplace and the classroom. This resource generates important discussions and can be used in pair or group activities. Great for when you have a sub as well. Refer to the preview for more information and to find step by step quick instructions for creating the task cards. Its as easy as printing, laminating and cutting. (or if you don’t want to laminate, just print out on card stock). Once prepared they are ready and done for years to come. I hope you enjoy using these, as much as my students have.

Your students will love these Digital task cards on conflict management that engage their problem solving and critical thinking skills. All essential life and workplace skills. Teachers note that there is also a pdf supplied that provides responses to the Task Cards, ensuring that key points are touched on within the discussions. Conflict Management is an important life-skill for business education, the workplace and the classroom. This resource generates important discussions and can be used in pair or group activities. Great for when you have a sub as well. Students type directly onto the pdf that you assign or send to them. Once they have typed in their answers, they can save the pdf. No prep, no fuss, really easy! I hope you enjoy using these, as much as my students have.

This resource can be used to present a project that a class or team has been working on in a logical manner. It contains two different powerpoint designs that they can choose from. There are 10 slides within the presentation. Students / Learners simply type in their own information by over typing what is on the slide. They then insert relevant data and graphics. This assists with formatting and presenting ideas in a logical way. I use it in the workplace training sector when teams have been working on an issue and have formulated goals and completed tasks to achieve an outcome. Once they have completed their project, they present it to their managers using the templates included.

This resource contains 3 templates. One for responding to a job vacancy and two CV templates. The two CV templates are for you to fill out with your own information. The structure and format have been provided, all you have to do is input the relevant details. The cover letter is proven and tested. All that use it have got the interview. Remember, when applying for a job, ensure that you customise the letter to suit the advertisement / job description.

Running a successful meeting is an essential business skill. Much time can be wasted in unproductive meetings. This PowerPoint presentation will take you through all the steps from creating an agenda to running the meeting, to summarising. It is an interactive presentation that includes teachers notes for additional information and ideas to use with learners / students. The files are editable and are provided in both pdf, power-point and word format. Learning Objectives: To save an organization time and money by running meetings efficiently. To understand the importance of planning a meeting. To be able to create and use documentation associated with running a meeting The files are editable and are provided in both pdf, powerpoint and word format.

Canva is an excellent, free, design tool that can save you time and money. It makes sense to use this instead of paying for expensive designers. This resource comes in PPT form and a pdf. The PPT is 27 slides. This training PowerPoint and PDF is a basic step by step guide to get you started. A Facebook post is created for the purposes of an example, however, the skills learnt can be applied to other promotional documents such as Covers, brochures, posters, instagram posts, twitter posts, etc. You can use Canva to market your store, and / or use it as a class lesson. Students / learners can create posters, design promotional material on a topic of your choice, etc. Topics covered in Step by Step, graphic format: Signing up and Logging on to Canva Creating a Social Media Post Layout Choices Using the Objects Toolbar Inserting and Changing Text Moving and Rotating Text Placeholders Finishing off with Frames Sharing your Design Also available: https://www.tes.com/teaching-resource/canva-how-to-create-a-logo-with-a-transparent-background-11767063 Communications, Workplace, ESOL and Computing Resources

This resource contains a very graphic filled PowerPoint presentation that makes learning easy as well as an iPad training manual that can be printed or updated as required. It can be used as a self tutorial or as a full lesson workshop style. I used it to train a group of adults that were new to using iPads. They really enjoyed the session and learnt a lot of useful skills. A lesson plan is also included if you intend to deliver workshop style.

Zoom is a platform to interact online. Use it for video conferencing, online meetings, webinars, chat, teaching, training, distance learning, family meetings and general collaboration. This guide focuses on adding Virtual Backgrounds to Zoom. As well as the step by step guide you are also provided with 25+ images that you can use as a Virtual background. The topics covered are below: Best Practice for Virtual Backgrounds Add a Standard Virtual Background Add a Custom Virtual Background Create your own background using Powerpoint Zoom Shortcut Keys Classroom Etiquette / Tips Business Etiquette / Tips Copyright | Terms of Use The file is provided in a pdf and powerpoint format so that any small edits may be made. The images are in pgn format.

This training course was created for users to get started with the iPad at work. Step by step easy guide with lots of graphics. The learning objectives are below:  Become familiar with using the Calendar App to make scheduling appointments easier  Comfortable with using the Reminders app  Able to evaluate and download apps in relation to your work  Able to set up and use Dropbox to share files and photos between your PC and iPad  Familiar with apps to use with Microsoft Office  Able to view and navigate Powerpoint Presentations on the iPad  Able to work with PDF files and iBooks

This Earth Day interactive pdf encourages learners to think about the planet, the environment and how they can impact changes in the world today. It is an editable pdf that students can write on directly, save and then send off for marking if necessary. Answers are contained on a separate pdf. They can work on individually, in pairs or groups. Send via email, within your online learning platform or however you choose. There are links within the pdf that take learners to websites that they can use to research their answers. The topics covered are as follows: What is Earth Day? Who celebrates Earth Day? When is Earth Day celebrated? The history of Earth Day - Questions to answer (website links provided) Projects to help the Planet - choice of projects to do Glossary Tasks

This resource is a PowerPoint presentation with attached notes that can be used as a lesson plan. It is a complete lesson on creating and writing smart goals. I have used this for many different audiences from young people through to the corporate sector when looking at setting goals for learning, business and personal areas of life. The worksheet has a couple of examples of how to set out SMART goals and room to create their own. The files are editable so that you can make relevant changes for your particular audience if required. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

This resource contains group activities for learners that are at the stage of presenting their powerpoint presentation or speech to an audience. The planning sheet and works as a final checklist for learners to work through to ensure that they have all the steps covered. The task cards have a range of important questions and scenarios that they could encounter during their presentation. By working through these as a group, it will ensure they are well prepared to deliver effectively. Each person takes a card and reads out the situation. They give an answer, and others discuss as well. It also contains suggested answers for the trainer. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

This resource is an interactive PowerPoint presentation (30 slides) that focuses on Customer Service Skills in the workplace. It is a ready to teach package. Also included is a teachers / facilitators document with notes next to slides that has answers and suggested activities while working through the presentation. It is provided in both pdf , ppt, and word format for editing if required. The lesson contains the following topics: Customer Service Definition Poor vs Exceptional Service Why Exceptional Service is Important Practical Tips to Provide an Exceptional Customer Service Experience Scenario based role play activities – good and bad examples from You tube clips ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

This resource contains training manuals and associated files that are suitable for new Excel users and those that want a refresher. It contains information on basic spreadsheet setup, basic formula, creating charts, formatting and much more. Included within the workbook are instructions, a crossword for Excel Vocabulary and exercises. This is a 38 page workbook. The step by step training manual has exercises that students can bring up on their computer to easily practice the skills demonstrated. It can be run as a workshop or stand alone resource to work through individually. A sample file has now been included for students to work through in Excel format. A full list of shortcut keys is also included at the back of the workbook. Files are provided in both pdf and word format for editing. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources

This is a training manual for Microsoft Word Beginners. It is accompanied by a separate Workbook for students / learners to complete practice exercises on. Both files come in Word format and PDF format and are full of screen shots to make step by step instructions as visual as possible. Suitable for trainers and teachers either as an Instructional resource or as a digital resource for students to work through themselves. It is suitable for secondary level, homeschool, workplace, esl. It can be used as a digital resource for students to work through on their own, or a teacher facilitated resource. Learning Outcomes: Identify the elements of the Word window. Create and save documents. Navigate through a document and select text using quick methods. Understand different Views within Word. Cut, Copy and Paste information. Set page margins and orientation of a document. Use the Spelling and Grammar Checkers. Use formatting tools to enhance the presentation of a document.